Dear Denise

I really don’t know how to thank you enough for the care and attention both mum and we have received during our recent bereavement.

I had no idea how complicated the various stages would be and you have steered us expertly, calmly and with great compassion through the whole process, culminating in the most glorious service of thanksgiving at St Andrew’s yesterday, that mum would have thoroughly enjoyed.

Our community is incredibly lucky to have you and your wonderful skills and we were lucky to have you looking after mum and us.

With heartfelt thanks