From the very beginning we were looked after with so much kindness, care, and compassion.

At the absolute worst time of our lives, they somehow made everything feel that little bit easier and took so much of the worry away from us.

Denise was just incredible.

She was so warm, patient, reassuring and genuinely caring, I honestly don’t know what I would have done without her throughout the whole process.

Nothing ever felt like too much trouble.

The care and respect shown to all of us as a family meant more than I can say.

The funeral itself was perfect; everything was handled so beautifully and exactly how we wanted it, which meant we didn’t have to worry about everything going on behind the scenes.

Its strange because these are people you meet in circumstances you would give everything not to be in, and people you hope you never have to meet, but I will always be so grateful that Denise was the person who was there to guide us through it.

Thank you so much for everything you did for us – we will never forget it ❤